Refund Policy

Refund Policy – Aria Athletic

At Aria Athletic, we are committed to providing premium products and exceptional customer service. If you're not completely satisfied with your purchase, we're here to help make it right.

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

Timeframe: You must request a refund within 30 days of your purchase or delivery date.
Condition: Items must be unused, in their original packaging, and in the same condition you received them.
Proof of Purchase: A valid receipt or order number is required.

Non-Refundable Items

We do not offer refunds on:

Digital downloads (unless defective or inaccessible)
Personalized or custom items
Gift cards
Final sale items (clearly marked at time of purchase)

Digital Products or Services

If you’re unsatisfied with a digital product or service, please contact us within 30 days. We'll work with you to troubleshoot the issue and, if necessary, issue a partial or full refund depending on the situation. Abuse of this policy may result in denial of future refund requests.

How to Request a Refund

Email us at customerservice@ariaathletic.com with:

Your order number
The reason for your request
Any relevant photos or documentation (if applicable)

Our team will review your request and respond within 3–5 business days.

Refund Processing

If your refund is approved:

It will be issued to your original payment method within 5–10 business days.
In some cases, a small restocking or processing fee may apply (if clearly stated at the time of purchase).

Late or Missing Refunds

If you haven't received your refund within the expected timeframe:

Check your bank or credit card statement.
Contact your payment provider, as processing times can vary.
Still no refund? Contact us at customerservice@ariaathletic.com and we’ll be happy to assist.

Preventing Abuse

To protect our customers and our brand, we reserve the right to refuse refund requests that appear to be excessive, fraudulent, or abusive.